Learn What Our Patients’ Families Think about Our Services

We welcome you to browse this page of testimonials to find out what our patients’ families think about our animal health services. If you would like to learn more about Animal Emergency Hospital, please don’t hesitate to give us a call.

Helping You Feel Reassured

Our dog suddenly had very limited use of his back legs and we immediately took him to AES. They were very friendly and so helpful. The vet who helped us checked every inch of him and was very patient and caring. She sent us home with some with some medications and instructions. Within the next 24 hours he was back to his perky self. I have been warned numerous times about going to an emergency clinic because they are so pricey. For the quality of service that we received and for visiting late on a Saturday night when no other vet would take us until Monday, I would expect the price we paid and was no surprised at all. They also called today asking how he was and if we had any questions. Thank you AES for making worried dog parents feel very reassured.

Emily C

Sincere Service

We recently had to bring our dog Franklin in and the staff was absolutely amazing!! They explained everything in detail and we felt they sincerely cared about the animals there! They deserve more than 5 stars!!

Tanya K

Genuine and Caring Staff

This place has the most GENUINE & CARING staff!! They were beyond nice & understanding. I would definitely recommend anyone that has a pet that needs after hour care to make sure and call/go to this Emergency Animal Hospital. Thanks again to all of you there, Jillian, Amy & Shaya. As well as, anyone else there the night Lily & Bella had porcupine quills removed from both of their mouths. Thanks again for a great experience, during a not so great moment!

Barbie B

A Great Job

I loved how friendly and helpful they were when we had to put our 9-year-old English Mastiff to sleep. They did a great job with him and us.

Destiny S

Expertise, Knowledge and Professionalism

We have a diabetic Rottweiler and she was having seizures. Very scary for us. We have taken her to AES once before for having too high of a blood sugar count. Without their expertise, knowledge and professionalism we would not have had our baby alive to this day. They have accommodated us more than once and are very generous, caring people. I highly recommend taking your animals here if you have an emergency AND if you are looking for a vet, they are connected with Cedarwood Vet (literally) so they can grab all of your animal’s history without having to make after hours calls. We owe you AES, thank you, thank you, thank you!

Therasarajoh

Affordable and Reasonable

I had to use Cedarwood Hospital and AES service 3-4 times in a last 4 years; for my dogs and recently for my brand new baby; 8 week old kitten.
They were very helpful, friendly and professional!
They are very caring and proved to me that even vet care costs a lot of money; to them it is NOT all about money!
I was honestly very pleasantly surprised with a bill, especially for afterhours rate (night time)!
Affordable and reasonable!
I want to thank again for their dedicated staff, every time being there I felt welcomed and comforted.

<3 <3 <3

Jasna Z

Helping You Make Informed Decisions

My dog was attacked by a loose dog on a walk. The staff were amazing to me and my Pitbull, very understanding of his present state of stress, and confusion. Also helped me make decisions based on his present state and medical history to avoid more stress to him, great on the phone with questions after as well. Thank you Kurupt is recovering well.

Brandi K

Service with a Kind Heart

Our family cat, Benedict, suffered a major infection this past weekend. We were so devastated at the thought of losing him so suddenly and so early. They saved his life, and we are still in awe of their kind hearts and what they did for us and our little Benny! We feel so very thankful and blessed! To the entire staff at the Animal Emergency Hospital - Thank-you so much!

Michelle H

Doing an Amazing Job

Most caring and helpful staff! They turned our scary situation into a better experience than what it could have been!! We thank you for how amazing you are at your jobs!!!

Tankya K

Highly Recommended

Amazing staff that were very supportive through a tough time with our cat. I will always recommend this place to fellow pet owners!

Matt S

Consoling Care

Unfortunately, I had to choose to have my cat euthanized in a very unexpected medical emergency. The staff was very consoling and understanding; they also sent a card with prints from my Rock and a note from the Dr. It made a very difficult situation a little bit less painful knowing he spent his last moments with people who understood how much he was loved.

A Great Team

Took great care of my dog when he had an allergic reaction. Dr. Schouten and Amy and the rest of the team were great.

Ian H

Great Care and Service

I had to visit this clinic for the first time today and we were so lucky our situation was not too dire. I have the upmost respect for everyone who works there. It was obviously a tough morning for them and they still provided great care and service. Kudos to the Dr and staff there. Thank you and take care.

Danielle D

Professionalism and Heart Felt Sympathy

I just wanted to say thank you for the sympathy card with my kitty “psychs” paw prints inside. The professionalism and heart felt sympathy that you all gave in a time of sorrow was very much appreciated. It was difficult to say goodbye to our cat after he gave us 16 amazing years. Again thank you.

Nicole C

Helping Out During Tough Times

I want to say thank you to the lady’s last night! My puppy got ran over and died on scene at 3 mile bend! The young lady’s at animal emergency hospital in Red Deer helped carry and do what was needed! I have never experienced such pain and heart break losing my best friend and puppy! But they helped out A LOT! Thank you very much from Kyle & Kate!

Kyle W

Keeping Our Patient’s Owners Informed

The care our dog received here after being attacked was excellent. We were able to visit anytime we wanted & were kept informed of his condition every step of the way. A very heartfelt thank you to all the doctors & staff.

Judi M

An Awesome Place

Love that there is such an awesome place available to take our pets when they get themselves into trouble when regular clinics are closed! Staff here rock!

Stephanie U

Highly Recommended

Without the expertise and knowledge of these Doctors, our baby would not be here today. Highly recommend this clinic for all emergency needs!

Sarah J

Courteous Staff

Excellent care given to our little Shar Pei pup. All staff was very courteous and kept us informed. Thank you!

Tom M

To write a testimonial about your experience at our animal hospital, please fill out the eform below!

Medical Services

We offer radiology, tonometry, ultrasonography, endocrinology services and more.

Surgical Services

We offer soft-tissue and orthopaedic surgery services at our animal hospital in Red Deer.

Emergency Care

We offer emergency care including porcupine quill removal, continuous care, and 24-hour emergency care.

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